10117 Berlin – Deutschland
Managing Partner: Peter Hacker
phone: +49 (0)30 300 138 240
Information regarding Online Dispute Resolution:
The European Commission has set up an Online Dispute Resolution platform dedicated to helping consumers and traders resolve their contractual disputes about online purchases of goods and services out-of-court (so-called ODR platform). You will be directed to the ODR platform under the following link: http://ec.europa.eu/consumers/odr/
Out-of-court dispute resolution:
We are not obliged to participate in a dispute resolution procedure before a dispute resolution entity for consumers and have therefore decided against voluntary participation.